Retail Analytics Manager - Country Road Group

Job No.: 996913

Location: Melbourne - CBD & Inner

Job type: Full-Time

Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.

The Retail Analytics Manager will be responsible for streamlining analytics and insights used to enable Store Manager and Retail team performance across our brands. This role identifies and prioritises retail success metrics and establishes store-level targets that focus on customer engagement, financial performance, and operational efficiency, ensuring alignment with brand budgets and strategies.

Key Accountabilities

• Oversee reporting and retail dashboards to deliver insights and actionable recommendations on retail KPI’s to store and field teams
• Analyse store performance trends and provide recommendations to drive improvements in sales, profitability, customer satisfaction and operational efficiency
• Translate retail success metrics into store-level targets and insights focused on customer engagement, financial performance and operational efficiency
• Ensure data integrity across brands, including the management of the store master list, and partnering with Customer & Digital and IT to ensure accurate and high-quality dashboard and tools, such as Qlik
• Provide line management to the team, overseeing performance, development and resource allocation to achieve departmental goals
• Collaborate across group, building team cohesion and connection, to inspire and bring our House of Brands strategy to life
• Demonstrate relentless focus and commitment to delivering our strategic blueprint together, always acting in the best interest of the group.
  
  

Key Capabilities

• 5-7 years of experience in retail analytics, data analysis, or a similar role, with a proven track record of driving performance improvements
• Proficient in data analysis tools and software (e.g. Qlik, Excel, Tableau) for data visualisation and reporting
• Strong understanding of profitability levers for stores across various brands and archetypes
• High level of commercial acumen, with a deep understanding of profitability levers for stores across different brands and operational models
• Excellent communication and presentation skills, with the ability to convey complex data in simple, actionable ways to both technical and non-technical stakeholders
• Problem-solving mindset, with the ability to think critically and adapt plans to meet changing business needs.
  
  

Why work for CRG? 

The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer: 

• Generous employee discounts across our House of Brands
• Seasonal clothing allowance
• An additional day of leave for your birthday
• An Industry leading Parental Leave Program
• Flexible working arrangements to support work/life balance
• Annual learning calendar to support the ongoing development of our team
• Support community partnerships across our Corporate Social Responsibility Program
• We are committed to operating ethically, sustainably, and responsibly. 
  
  

About CRG

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

In accordance with our Company Recruitment Policy you will have occupied your role for a minimum of six months before applying for a new role. You are required to attach a completed Internal Application form, signed by your manager as part of the application process.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.

Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.

Closing date: 20 Dec 2024 for applications

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