Careers at Country Road Group

We are seeking a detail-oriented and experienced Logistics & Customs Compliance Specialist to oversee end-to-end customs compliance, international logistics governance, and support financial modelling and cost visibility across Country Road Group’s supply chain. This role plays a critical part in ensuring regulatory compliance, cost transparency, and data-driven decision-making across freight, customs, and offshore logistics operations.

Key Responsibilities

• Oversee global customs compliance and international shipping processes across multiple regions.
• Ensure full adherence to import/export legislation, customs regulations, and trade compliance requirements.
• Act as the subject matter expert for customs and international logistics, providing guidance, coaching, and support to internal teams.
• Liaise with customs authorities, government agencies, and logistics partners to resolve compliance matters efficiently.
• Train suppliers and service providers on customs regulations, trade compliance obligations, and Country Road Group requirements.
• Conduct customs compliance audits, maintain accurate and auditable documentation, and prepare detailed regulatory and management reports.

Reporting, Financial Analysis & Insights

• Own and deliver logistics and customs reporting, generating actionable insights to support operational and strategic decision-making.
• Reconcile offshore pick-and-pack charges from third-party service providers, ensuring alignment with contracted rates and invoicing accuracy.
• Perform financial modelling across all freight and customs service providers, tracking actuals versus budget, identifying variances, and highlighting cost optimisation opportunities.
• Track and monitor monthly logistics and customs costs, proactively identifying risks, trends, and improvement opportunities.
• Manage and submit duty drawback claims with the Australian Border Force (ABF), ensuring compliance, accuracy, and timely recovery of eligible duties.
• Proactively identify and assess opportunities to claim ASEAN preferential duties in accordance with relevant Free Trade Agreements and rules of origin.

Key Capabilities

• Strong knowledge of customs regulations, including duty drawback schemes.
• Proven experience in international shipping, freight forwarding, and supplier relationship management.
• Sound understanding of customs legal requirements for import and export of goods across AUS and NZ.
• Experience using shipment tracking, logistics reporting, and compliance tools.
• Strong organisational skills with a high level of statutory and regulatory compliance discipline.
• Advanced financial analysis, reconciliation, and reporting capabilities.
• Excellent stakeholder engagement and communication skills, with the ability to influence internal and external partners.
• A proactive, solutions-focused mindset with a collaborative approach.
• Advanced proficiency in Excel, Power BI, and SQL querying.

Why work for CRG? 

The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer: 

• Generous employee discounts across our House of Brands
• Seasonal clothing allowance
• An additional day of leave for your birthday
• An Industry leading Parental Leave Program
• Flexible working arrangements to support work/life balance
• Annual learning calendar to support the ongoing development of our team
• Support community partnerships across our Corporate Social Responsibility Program
• We are committed to operating ethically, sustainably, and responsibly. 

About CRG

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.