Careers at Country Road Group

We are seeking a detail-oriented and experienced Customs & Logistics Specialist to oversee the end-to-end customs compliance and international shipping operations for Country Road Group.

In this key role, you’ll be responsible for ensuring that our global trade activities comply with all relevant import/export laws and regulations. You will also work closely with suppliers, logistics partners, and government authorities to uphold compliance, train stakeholders, and ensure all customs documentation and processes are accurate and efficient.

Key Responsibilities

• Oversee global customs compliance and international shipping processes.
• Ensure full adherence to import/export laws across multiple regions.
• Train suppliers and partners on relevant trade regulations and Country Road Group requirements.
• Conduct compliance audits, maintain accurate documentation, and prepare detailed reports.
• Act as the subject matter expert in customs, supporting and coaching the international logistics team.
• Liaise with customs agencies and government bodies to resolve compliance matters.
• Contribute to logistics performance by generating transport reporting and actionable insights.
• Perform financial modelling and analysis to support strategic logistics decisions.
• Track monthly logistics costs, identify budget variances, and highlight opportunities for cost optimisation.
• Monitor key compliance and logistics performance metrics.

Key Capabilities

• Knowledge of Customs regulations and Duty drawback scheme
• Experience in Shipping / Supplier relations management
• Sound knowledge of customs legal requirements for import/export of goods
• Knowledge of shipment tracking tools and reporting
• Strong organisational and statutory compliance skills
• Strong analytical and financial reporting skills.
• Excellent stakeholder engagement and communication abilities.
• A proactive, solutions-focused mindset with a collaborative approach.
• Advanced Excel skills and proficiency in Power BI and SQL queries

Why work for CRG? 

The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer: 

• Generous employee discounts across our House of Brands
• Seasonal clothing allowance
• An additional day of leave for your birthday
• An Industry leading Parental Leave Program
• Flexible working arrangements to support work/life balance
• Annual learning calendar to support the ongoing development of our team
• Support community partnerships across our Corporate Social Responsibility Program
• We are committed to operating ethically, sustainably, and responsibly. 

About CRG

Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.

Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.