Workforce Optimisation Coordinator - Country Road Group
Apply now Job no: 997262 Work type: Full-Time Location: Melbourne - CBD & Inner Categories: Human Resources
Purpose
Support the Workforce Optimisation team for all CRG retail brands to drive operational efficiency across store labour processes, support and triage queries from retail stores relating to our workforce management platform (Ceridian Dayforce) via email and Workplace platform, analyse weekly group store rosters and reporting.
Key Accountabilities
Work closely with subject matter experts in HR, Payroll and Finance to ensure we are adhering to the correct process, procedures and award interpretations
Act as a central point for all system knowledge and capabilities in the business maintaining contemporaneous documentations on functionality and configurations
Lead Regional, Store and Assistant managers in use of the system, best practise rostering
Liaise with technical resources (i.e. IT/Payroll/People/Systems) in testing and deploying biannual major system version upgrade
Undertake or co-ordinate end user UAT for any configuration changes and system upgrades
Maintain suite of standard/automated reports in Dayforce
Key Capabilities
Previous experience in a workforce planning or similar client facing, customer role
Experience in retail / store environment
IT/Systems experience
Advanced Microsoft Office Suite, particularly Excel
Strong problem solving skills, collaboration and stakeholder management
Why work for CRG?
The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:
Generous employee discounts across our House of Brands
Seasonal clothing allowance
An additional day of leave for your birthday
An Industry leading Parental Leave Program
Flexible working arrangements to support work/life balance
Annual learning calendar to support the ongoing development of our team
Support community partnerships across our Corporate Social Responsibility Program
We are committed to operating ethically, sustainably, and responsibly.
Advertised: 15 Jan 2025 Applications close: 14 Feb 2025
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
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