Account Manager
Job No.: 997023
Location: Melbourne - CBD & Inner
Job type: Full-Time
Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.
As Country Road Group continues to grow, we have an exciting opportunity for a sales expert to join as an Account Manager to grow the Corporate Sales department as part of the wider Business Development team. In this relatively new department, you will build and manage the corporate sales portfolio across organic & non-organic channels within CRG.
The Account Manager will develop growth strategies and plans to proactively grow existing business and identify new market/sales opportunities within the B2B market.
Additionally, you will:
Effectively convert sales leads across inbound email enquiries (organic traffic).
Converting inbound email enquiries and maintaining customer service Customer relationship management, being responsible for servicing the corporate customers through each points of their customer journey Drive sales to achieve key budget KPI’s.
Prepare and follow up on quotes, proposals, and contracts.
Provide regular activity reporting and feedback in line with sales plans.
Liaise with the Group Wholesale Manager to collaborate on new ideas and leads.
Collaborate with internal teams to ensure customers stock requirements, and expectations, are managed effectively.
What you will bring:
Experience in retail sales, ideally in apparel and homewares
A strong understanding of the CRG brand portfolio and our customers
An energetic, passionate, and dedicated approach
A flexible and responsive approach to customer needs and committed to “customer satisfaction”
A passion for building strong customer relationships, able to have tough conversations, but demonstrate how the outcome is a win/win scenario
Data competent, and confident discussing financial aspects of our offering with customers.
Why work for us?
A competitive remuneration package, including an annual clothing allowance
Generous employee discounts across Country Road, Mimco, Trenery, Witchery & POLITIX brands
Hybrid working arrangements in office and from home that provide appropriate work/life balance
An additional day of leave for your birthday
A supportive, flexible and engaging environment that will support personal/professional development
Opportunities to support community partnerships across our Corporate Social Responsibility program
Be a member of a company committed to sustainable practices
Ongoing training and development to pursue individual ambitions
About Us
Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process. Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted. Closing date: 18 Dec 2024
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