eCommerce Manager - Various Brands
Job No.: 997014
Location: Melbourne - CBD & Inner
Job type: Full-Time
Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.
We have three eCommerce Manager roles across our House of Brands. The eCommerce Managers will be accountable for their Brand’s Online Store P&L performance across all online channels and third-party marketplaces – by driving online sales and conversion performance for the Brand by ensuring accurate site merchandising and collaborating closely with Brand Marketing, Brand Buying, Digital Marketing, and Digital Product teams.
Additionally, P&L accountability includes realising trade and growth targets from digital products (such as mobile/app), through successful partnering with Digital Product teams. Likewise, trade outcomes and maximisation of growth potential from Digital Roadmap projects, programs and initiatives.
Key Accountabilities
Work with Head of eCommerce and Brand Leaders to design and execute the brand eCommerce strategy.
Drive sales and optimise site performance by improving conversion rates, profitability, and customer experience through content management, merchandising, and ongoing site enhancements, working closely with the Digital Product and Brand teams.
Realise trade, and drive growth, outcomes of mobile/ app adoption.
Collaborate with Buyers and Marketing to align digital merchandising, pricing, promotions, and content with launch plans and brand guidelines.
Maximise trade and growth across brand and third-party websites by partnering with Digital Product teams, focusing on mobile, personalization, search, merchandising, and fit tools.
Key Capabilities
Extensive experience working as an eCommerce Manager in a retail organisation
Exemplary understanding and knowledge of ecommerce operations and retail trading (technical, functional and strategic)
A drive towards contributing towards retail excellence and digital growth
Deep understanding of product and promotional content management within a large and complex eCommerce website
Solid technical knowledge and experience across various web standards and knowledge of web accessibility, best-practise and current front-end trends
Thorough understanding of web development & search engine optimisation (SEO) principles and practices at a code and content level
Ability to convert conceptual idea into useful and functional designs knowledge of user-centred design methodologies
Well-developed stakeholder relationship management, and collaboration competencies – across all levels of the organisation
Why work for CRG?
The Country Road Group is one of Australasia’s largest Lifestyle Brand Houses comprising of iconic brands such as Country Road, POLITIX, Trenery, Witchery and MIMCO. Here are some of the great things we offer:
Generous employee discounts across our House of Brands
Seasonal clothing allowance
An additional day of leave for your birthday
An Industry leading Parental Leave Program
Flexible working arrangements to support work/life balance
Annual learning calendar to support the ongoing development of our team
Support community partnerships across our Corporate Social Responsibility Program
We are committed to operating ethically, sustainably, and responsibly.
About CRG
Country Road Group is Australia's largest Lifestyle Brand Houses comprising of iconic brands including Country Road, POLITIX, Trenery, Witchery and MIMCO. Our Values include being Customer Obsessed, Collaborative, Inspirational, Responsible and Dedicated to Quality. We are looking for highly motivated and passionate individuals to be part of the Group’s evolution and support each brand to realise their full potential.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process. Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted. Closing date: 18 Dec 2024
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