Head of eCommerce - Country Road
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Job no: 1001164
Work type: Full-Time
Location: Melbourne - CBD & Inner
Categories: Digital
At Country Road Group, our Group Functions sit at the heart of our House of Brands, driving the success of our iconic brands and enabling them to do what they do best. Working across the business, you will play a vital role in shaping how we operate, grow, and innovate, bringing our strategy to life.
We are seeking a Head of eCommerce to lead the digital commercial engine for Country Road. You will own performance, shape in-season trade outcomes, and elevate the end-to-end online customer experience. We’re looking for a commercially minded, KPI-driven leader with multi-brand, multi-category experience in the premium space who confidently challenges assumptions, asks the right questions, and partners closely with buying, planning and design to drive better inputs and stronger outcomes.
How You Will Contribute
Own the Country Road eCommerce P&L, driving sales, margin, conversion, and profitability
Lead in-season trading with pace and precision, using data to guide commercial decisions
Partner with Buying and Merchandise Planning to optimise range architecture, allocation, and stock flow for digital
Elevate digital merchandising and onsite experience to maximise conversion and brand expression
Manage and grow performance across key marketplace partners including The Iconic, Myer, and David Jones
Enhance end-to-end customer experience across journey, content, search, and post-purchase
Operate confidently in buying and planning forums, influencing OTB, margin, sell-through, and range decisions
Lead and inspire a high-performing eCommerce team
Capabilities We Value
Extensive experience in eCommerce within premium fashion or lifestyle retail
Proven ownership of an eCommerce P&L with strong commercial results
Deep fluency in buying and planning levers (OTB, margin, sell-through, range strategy)
Strong digital trading, CRO, and merchandising expertise
Experience managing marketplace relationships within a retail environment
Highly commercial, data-led, with a fast, decisive trading mindset
Proven leadership experience, with the ability to build and develop high-performing teams
What We Offer
Flexible work arrangements to support work life balance
Bi-annual product allowance, access to sample sales and 40% discount for you and your immediate family across all CRG brands
Flex your leave your way, including birthday leave, volunteer leave, personal leave and more
Access to health and wellbeing support, including Health Insurance, 24/7 EAP counselling and financial advice services.
18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
Internal career opportunities across our House of Brands
Annual learning calendar to support your ongoing development
Support impactful community and charity partnerships across our House of Brands, including OCRF, Our Watch, First Nations Reconciliation, Movember, Red Cross and Landcare.
Who We Are
Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team , we work collaboratively across our House of Brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious , exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.
Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.
Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.
We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.
Advertised: 22 May 2026 AUS Eastern Standard Time
Applications close: 05 Jun 2026 AUS Eastern Standard Time
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
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