Senior People Partner- Support Centre
- 1001665
- Melbourne - CBD & Inner, VIC
- Full-Time
- Closing on: 3 Aug 2026
As the Senior People Partner, you will play a crucial role in delivering the people agenda within our Head Office for the Customer, Digital, Finance and Technology portfolios.
In this role, you will partner with the GM Customer and Digital, the CFO and the CIO, as well as senior leaders across the Customer, Digital, and Technology portfolios.
You’ll be responsible for delivering fit-for-purpose people solutions that align with business needs, in collaboration with the Head of People and Centres of Excellence. This includes providing strategic advice and recommendations across the full employee lifecycle, as well as supporting change and transformation initiatives such as new ways of working. You will also lead the development, delivery, and embedment of key people programs and initiatives across your portfolio group.
Your day is dynamic, purpose-driven, and deeply connected to the success of your portfolio and people.
- You’ll kick off the morning with a coffee in hand and a check-in with a senior leader about their team structure. You’re advising on a proposed change to their operating model- ensuring it aligns with our commercial goals and supports team growth and retention. Your ability to coach and uplift leadership capability means you’re a trusted voice in shaping high-performing teams.
- Before midday, you’re partnering with our Centres of Excellence to ensure the performance activities are being rolled out consistently across the business. You’re supporting cyclical people activities and navigating conversations around talent, DEI initiatives, and leadership development with confidence.
- After lunch, you're facilitating a conversation around a new way of working being introduced across teams, helping to embed change thoughtfully and practically. You then connect with the Head of People to align on strategic people priorities and co-develop a tailored people plan that supports both cultural and commercial outcomes.
- Toward the end of the day, you guide a senior leader through an employee relations matter—providing sound advice and then partner with our ER partner to support a disciplinary process.
Every day is different, but what remains constant is your impact and influence — serving as a champion for change, enabling teams to thrive, guiding leaders to grow, and driving the business forward with clarity, a commercial focus, and a collaborative, 'one team’ mindset.
A bit about you:
- You bring extensive HR generalist experience, ideally (not essential) within a retail environment, with a strong track record of partnering with senior executives to deliver key people initiatives.
- You’ve led people strategy, supported change and organisational transformation, and successfully embedded new ways of working.
- Your expertise spans the full employee lifecycle, and you're comfortable influencing at all levels, driving change, and solving problems creatively.
- Importantly, you're hands-on and adaptable—equally confident working at a strategic level or supporting day-to-day operational HR needs.
- As an energetic and enthusiastic self-starter, you work well both autonomously and as part of a team, and your organisation, prioritisation and time management skills are second to none. As a true professional in your field, you have high attention to detail and possess a positive, can-do attitude.
What we offer
- Flexible work arrangements to support work life balance
- Bi-annual product allowance, access to sample sales and 40% discount for you and your immediate family across all CRG brands
- Flex your leave your way, including birthday leave, volunteer leave, personal leave and more
- Access to health and wellbeing support, including Health Insurance, 24/7 EAP counselling and financial advice services
- 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
- Internal career opportunities across our House of Brands
- Annual learning calendar to support your ongoing development
- Support meaningful community and charity partnerships across our House of Brands, including OCRF, Our Watch, First Nations Reconciliation, Movember, Red Cross and Landcare
Who we are
Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively across our brands to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact- on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.
Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.