We have a fantastic opportunity to join the Country Road Group People Services team at Support Centre as a People Services Coordinator.

In this role, you will act as a trusted administrator and first point of contact for our Frontline Team Members, Line Managers, and People Business Partners. You will provide guidance and support on people-related matters and help deliver practical, efficient HR solutions that ultimately enhance the team member and customer experience.

This is a great development opportunity to gain experience in the People team and contribute to key employee touchpoints across the business. Please note this is a fixed term contract role until April 2027. Please note this is a VIC based role, located in our Burnley support centre. 

How You Will Contribute

• HR administration and employee lifecycle support
• Supporting people systems and processes
• Liaising with Payroll, Talent Acquisition, and HR Business Partners on operational matters

Key Capabilities:

• Strong retail knowledge and understands store operations
• Can confidently manage high volumes of work
• Is organised, detail-oriented, and a natural problem solver
• Ideally has Excel skills and an interest in process improvement
• Drive and interest to work in the people / HR space
• Appreciation for the importance of employee experience and what steps can be taken to improve this space

What We Offer

• Flexible work arrangements to support work life balance
• Bi-annual product allowance, access to sample sales and 40% discount for you and your immediate family across all CRG brands
• Flex your leave your way, including birthday leave, volunteer leave, personal leave and more
• Access to health and wellbeing support, including Health Insurance, 24/7 EAP counselling and financial advice services.
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Internal career opportunities across our House of Brands
• Annual learning calendar to support your ongoing development
• Support impactful community and charity partnerships across our House of Brands, including OCRF, Our Watch, First Nations Reconciliation, Movember, Red Cross and Landcare.

Who We Are

Country Road Group is one of Australia’s leading lifestyle brand houses, home to an iconic portfolio including Country Road, Trenery, Witchery, Mimco and Politix. United as One Team, we work collaboratively to create exceptional product and meaningful experiences for our customers. We are Courageously Curious, exploring new ideas, perspectives and ways of working, and Driven by Purpose to make a positive impact—on our customers, our communities and each other. We’re proud to foster an inclusive culture where everyone feels they belong, can be themselves, and has the opportunity to grow.

Recognised as a sustainability leader in Australian fashion, Country Road Group drives positive change through ambitious climate action, ethical sourcing, and responsible product innovation.

We encourage you to explore our Current Opportunities and we look forward to connecting with you!

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.