Careers at Country Road Group

Country Road Group (CRG) is embarking on transformation to position itself for growth, leveraging our scale, capabilities and culture as a House of Brands. We are investing in new and existing capabilities and have a number of exciting opportunities available.

The Senior Regional Manager plays a vital role in working with the Head of Retail to execute the retail strategy and drive profitability across VIC and TAS. This role is responsible for ensuring operational excellence, a customer-centric approach and the achievement of key performance indicators across all stores within their purview, ultimately taking ownership of the regional P&L. The Senior Regional Manager also directly oversees 2-4 ‘flagship’ style stores in VIC.

Key Accountabilities

• Partner with Regional Managers to achieve regional sales targets, ensuring alignment with overall company objectives
• Proactively monitor market trends and competitive activity, identifying opportunities to expand market share and capitalise on emerging customer segments or product categories
• Analyse regional sales data to identify opportunities for growth and work with Regional Managers to develop initiatives that maximise sales and profitability
• Oversee and ensure operational consistency and excellence across all stores
• Provide guidance, support and coaching to Regional Managers in analysing store performance, identifying areas for improvement and developing action plans to enhance efficiency, productivity and customer satisfaction
• Foster a culture of continuous improvement, encouraging the sharing of best practices and innovative solutions across all stores
• Partner with the Head of Retail and Finance team to manage regional retail budgets, ensuring resources are allocated strategically to maximise ROI and support growth initiatives
• Analyse regional sales, expenses and profitability trends, collaborating with Regional Managers to implement corrective actions, optimise resource allocation and address any budget variances
• Embrace uncertainty and change while facilitating and enabling strategic change with clarity, empathy and optimism
• Collaborate across group, building team cohesion and connection, to inspire and bring our House of Brands strategy to life
• Create and foster an inclusive environment where all team members can thrive and feel included, respected and safe.
  
  

Key Capabilities

• Significant experience in a multi-site retail management role, with a proven track record of success in driving sales, improving profitability and elevating customer experience
• Demonstrated experience in leading, managing and developing high-performing teams within a matrixed organisational structure
• Strong understanding and appreciation for the brand, its aesthetic and target customer. Experience in contributing to the growth and development of a premium retail brand is highly advantageous
• Experience in contributing to strategic projects and initiatives within a fast-paced retail environment, demonstrating an ability to collaborate effectively with cross-functional teams and achieve successful outcomes
• Experience in leading and managing organisational change initiatives
• Proven ability to lead team growth, capability building and succession planning
• Proven ability to manage budgets, interpret financial reports and generate cost-efficient rotas
• Strong ability to build and maintain relationships with internal and external stakeholders
• Ability to adapt quickly to changes in the retail environment and respond with effective solutions.
  
  

Why work for CRG?

• A competitive remuneration package and seasonal product allowances available
• Generous discounts for you and your immediate family on all Country Road, Trenery, Mimco, Politix and Witchery products
• Excellent career progression opportunities across the Country Road Group within all of our iconic brands
• We invest in leadership development programs to enable our leaders to inspire their teams and lead our strategy
• We are a global business with over 600 store locations and 6,300 team members with a market-leading presence in Australia, New Zealand and South Africa.
  
  

About Country Road

Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.  

Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.

From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.